F.A.Q
- How to make payments? Payments are made through STRIPE or PAYPAL. Please contact me if you require an alternative payment method. Credit card payments can be made through PAYPAL or STRIPE as a guest only without having to open a PAYPAL account.
- Is there a deposit required? An initial payment of 50% before ANY project begins. I will send you a PAYPAL/STRIPE Invoice email for the initial 50% and another Invoice email for the remainder after you have approved.
- Whats the turnaround time? Usuallly 5-7 working days for an initial proof for a custom made covers which I would hope to complete in about 2 weeks or sooner once everyone's happy! The turnaround period may vary depending on project commitments.
- Do I own my cover design? Yes indeed you do. This unique cover design is yours only. You are free to use your artwork as you need within Shutterstock restrictions. See Shutterstock for stock image terms & conditions/restrictions etc.
- Need a print on demand cover for Createspace or IngramSpark? Yes I can supply a customised cover with bleed for Createspace or IngramSpark.. Any questions, feel free to contact me.
- Can I have a paperback version or ebook version of my cover? Yes indeed you can upgrade from an ebook cover to print format €50 (from an existing paperback printed format)
- Can I email in my own high resolution photos/images for my cover or book? Yes of course you can provided you have copyright or permission to use. You can email me photos as high resolution jpeg or tif format. Any image manipulation is extra but I will do my best to suit your budget! You can also submit your own high resolution image from an image bank or if you've taken yourself (assuming you have copyright!)
- Do I provide ISBNS? No, but you may obtain them from Bowker (U.S) or Nielson (U.K), The Library and Archives of Canada (Canada) and The Australian ISBN Agency (Australia).
- Are refunds possible on a cover? Once an approved final cover has been emailed you are not entitled to a refund. However if you have not received your final cover you are entitled to a refund of your 50% deposit should you not approve a cover. However I've been fortunate this has never been the case. I will make it our business to make sure you are 100% happy.
- Ebook cover size? I will supply your ebook cover as a JPEG at a standard size 2,560 pixels high by 1600 pixel width which works well for Amazon unless you request another size.